need help

damon dupart · 11-16-2005, 08:19 PM

I downloaded webjal lastnight and i am having troulble downloading ringtones. Everytime i try to download something i get a message saying general communication error occured while communicating to phone please verify connection beetween the computer,phoneand cable as well as preference settings. When download wallpapers everything works find. can anyone help me

njagz · 11-17-2005, 10:30 AM

wow that sounds very similar to other posts on this forum, you OBVIOUSLY did not search around before asking your question. I beleive I answered that question three days ago for someone else.

Go into you options in webJal make sure that the usb is checked. ( you are using usb I hope ) if not turn it on. did you install the usb driver after you installed webJal? Do you have a serial cable?? What model phone are using? What version of webJal are you using? Most likely you need to unistall everything then go and completely re-install everything in the correct order.

11-16-2005, 08:19 PM	#1 (permalink)
damon dupart Registered User Join Date: Nov 2005 Location: New orleans Posts: 1	need help I downloaded webjal lastnight and i am having troulble downloading ringtones. Everytime i try to download something i get a message saying general communication error occured while communicating to phone please verify connection beetween the computer,phoneand cable as well as preference settings. When download wallpapers everything works find. can anyone help me

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11-17-2005, 10:30 AM	#2 (permalink)
njagz Registered User Join Date: Jan 2005 Location: Minnesota-Ya you betcha Posts: 827	wow that sounds very similar to other posts on this forum, you OBVIOUSLY did not search around before asking your question. I beleive I answered that question three days ago for someone else. Go into you options in webJal make sure that the usb is checked. ( you are using usb I hope ) if not turn it on. did you install the usb driver after you installed webJal? Do you have a serial cable?? What model phone are using? What version of webJal are you using? Most likely you need to unistall everything then go and completely re-install everything in the correct order.