hey buddy... if ur using a usb cable, did u install the usb drivers yet? if not click this link...
http://idenphones.motorola.com/iden/...stallation.jsp follow the instructions VERY CAREFULLY! do not plug in your cable until the instructions tell you to! ok?? Dont worry if your phone is not supported in that list cause motorola takes forever to update that list.... all condor and falcon phones use this usb driver... later dude!